A Guide to Managed Service Pricing
by Justin Trantham on Dec 18, 2020 11:38:04 AM
One of the many questions potential clients want to know is how much does Managed Services cost. This question is often not as simple of an answer “as $100 a user, $125 if you need email.” It boils down to quite a few factors, some include your current needs/wants, IT infrastructure, …
Lines on your documents or scans? 4 things to try before you call your service tech
by Steve Ferrera, Service Technician Leader // Copier and Print Services on Oct 22, 2020 9:00:00 AM
If you have spent any time in your life sending print jobs to the copier, scanning documents, or receiving faxes, then at some point you have definitely noticed lines on your documents, scans, or faxes. Sometimes this issue can be resolved in less than a minute and other times it requ …
5 things to do when your copier jams
by Steve Ferrera, Service Technician Leader // Copier and Print Services on Oct 12, 2020 2:17:00 PM
When a copier paper jam happens, don’t panic. Fortunately, a copier paper jam is a lot easier to remedy with today’s smart copy machines. A little patience goes a long way to prevent a copier paper jam and to fix paper-clogged equipment.
What functions you should expect from your copier in 2020
by Kirk Studebaker // President on Feb 25, 2020 4:00:00 PM
As the digital world and technology continue to expand, many people believe that copiers and printers are now dispensable pieces of equipment. What these people fail to see is that there are still plenty of times when businesses need physical copies of documents. Meetings, presentatio …
The Difference Between a Managed IT Partner and Provider
by Kirk Studebaker // President on Feb 3, 2020 11:19:00 AM
As a business owner, you may be thinking of ways to improve your company’s IT structure. Perhaps your in-house IT team is overworked, or simply not equipped to deal with the constant issues that your business presents them with. Considering the many available options, IT solutions can …
What to do if your IT team is burned out from fixing printers
by Kirk Studebaker // President on Jan 28, 2020 12:00:00 PM
Common among many teams, employee burnout is never good news for a manager or business owner. While not easy to fix after it’s occurred, burnout can be easily prevented by careful management.
When should you replace your copier equipment?
by Kirk Studebaker // President on Jan 16, 2020 3:30:13 PM
How many times a day do you and your employees use the copiers at your office? Between handouts, brochures, forms, and contracts, it might be the most frequently used machine in the office. If your copier isn't working as it should, it could ruin a previously efficient workflow, causi …
Top 5 things to consider when choosing your Managed IT partner
by Kirk Studebaker // President on Dec 6, 2019 3:00:00 PM
The advances made in the world of technology are changing the expectations that customers demand from businesses. While some companies can rise easily to meet these new expectations, a lot of small to mid-sized businesses (SMB’s) struggle to do so. Many SMB’s encounter issues related …
Should My Employees Have Cell phones On Their Desks?
by Kirk Studebaker // President on Nov 29, 2019 10:00:00 AM
It’s a pressing question for more and more employers as cell phones continue to dominate our society; ‘Should cell phones be a fixture in our workplace?’. So, is it time your office embraced a mobile solution or is it best to go down the path of a unified communication solution? We’ve …