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Working From Home FAQs

on May 22, 2020 12:13:59 PM By | Kirk Studebaker // VP of Sales | 0 Comments | Optimizing Your Business
Since the beginning of this pandemic, millions of employees have transitioned their day-to-day operations from in-office to remote work. As many employees have been working from home in the past two months, many organizations are realizing the values of adapting to a remote workforce by having the right systems and procedures in place.
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Future Positioning

on Apr 20, 2020 3:08:22 PM By | Kirk Studebaker // VP of Sales | 0 Comments | Optimizing Your Business
Position yourself for the future, whatever it holds. We see companies prophesizing what the future will be. That is a fancy word for a guess.
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Top Necessities for Your Remote Workforce

on Apr 13, 2020 12:45:28 PM By | Kirk Studebaker // VP of Sales | 0 Comments | Optimizing Your Business
Studies show that 83% of workers agree that the ability to work from home would make them happier. 80% of workers also said that the ability to work from home would make them feel less stressed. It’s clear that remote working has a positive impact on employees’ happiness and productivity.
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Too much paper cluttering your business? It may be time for a document management system.

on Mar 17, 2020 11:48:52 AM By | Kirk Studebaker // VP of Sales | 0 Comments | Optimizing Your Business
Are piles of paper taking over your business? Are you struggling to keep track of important documents and find the space to store them effectively? It’s probably time to think about how a document management system can help you.
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What Does That “New Car Smell” Have to Do With SMB Data Backup and Network Security?

How do you prefer to acquire a new vehicle? Your preference could help you understand your choices when it comes to your information technology infrastructure. Are you the traditional type who likes to own your vehicle? You prefer to pay your car off in full and (eventually) enjoy not having a monthly note? Of course, as your vehicle ages, you’ll usually pay more for repair and maintenance. You could also outgrow your purchase. For example, how many of you started with something small and sporty, had kids, and then realized you needed something with a bit more room and cargo capacity? Hello, minivan (or SUV). Or do you prefer to lease and acquire something new every few years? You always have a monthly note to pay, but the vehicle will always be under warranty and repair/maintenance is often included for routine checks. What does this have to do with your IT infrastructure, especially your network infrastructure and backup and recovery?
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Why Comparing Providers Is Like Comparing Apples and Oranges

We’ve said before that when it comes to choosing which company is best for you, we believe in maximum choice. But the reality is that no two companies (and their proposed solutions) can practically be compared. Just like apples and oranges, managed service providers are radically different. Other than the fact that managed IT providers all typically sell solutions, recommendations can vary greatly. Our approach is always to identify the specific needs of our clients so that they can achieve their goals. Sadly, many providers walk into a sale with their own agenda, force fitting their products as an answer to a customer’s problems. On the customer side, buyers frequently focus on price because it’s so easily measured. We’ve highlighted a few areas that we think are important for customers to remember when comparing providers and seeking their own unique, customized plan:  
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Why Assessing Your Needs Will Give you a Perfect Fit

Shopping online today is super convenient. Your options are almost limitless. You hardly have to do anything, and a product is delivered to your door. What’s not convenient is when that thing arrives and it doesn’t fit—a rare part for your gadget that needs fixing, a pair of shoes, or a piece of clothing. Your joyful anticipation can be crushed in a heartbeat because it’s not the right size. In business, it can feel the same way when it comes to IT projects. That’s why so many are more likely to fail or even take flight. More often than not, solution providers try to fit a product they are pushing to a company, not the other way around. This usually happens when customers and solutions providers don’t take enough time to do an honest needs assessment, and/or:
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Four Questions to Ask Yourself Before You Begin A Managed IT Agreement

When you are down in the trenches in the day-to-day of your everyday business operations, it’s so easy to miss the big picture. That’s why so many leaders fall into the trap of setting IT goals that they can never actually achieve, especially when it comes to managed agreements. Pair that with the fact that it’s not always easy to hand over control to an outside IT consultant and you have the two reasons why IT projects often fail. The professional comes in, thinks they understand the client’s goals, and they completely miss the mark. Projects are launched, and over time, fail because the company’s real challenges and goals were never fully communicated. Whatever your kryptonite — communication, unrealistic goal setting, or the inability to relinquish control — the key to completing a successful IT partnership is to first take a step back and evaluate your goals (and limits) so you know what you are even asking for a solution for. Ask yourself these four questions:
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Presidential Wisdom That Rings True for IT Leaders

They say history repeats itself, so in honor of President’s Day this month, we’ve collected a few tidbits of wit and wisdom from our founding fathers and applied it to navigating the challenging world of small business IT. "It is by a thorough knowledge of the whole subject that [people] are enabled to judge correctly of the past and to give a proper direction to the future." - James Monroe It’s hard to know where you are going if you don’t know where you have been, or even where you are for that matter. That’s why having “A Plan” for IT always starts with a thorough assessment of your company’s network infrastructure.
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