Join The Coordinated Team Today!



Job Openings

After more than 30 years, Coordinated Business Systems has become a leading Information Management Company and provides local Minnesota and western Wisconsin companies with Total Office Services, including managed network services, managed print services and electronic document management. We offer a competitive compensation program with base salary plus commissions and bonuses based on sales and residual income.

We're looking for driven people to join our sales department! If you have a passion to work with people, reach goals, work independently, and possess high energy and a drive for success, then CBS may be the right place for you!

Apply Today


Position Responsibilities

  • Manage client base and generate sales in assigned territory
  • Understand customer's needs and how our products can meet those needs
  • Present products to clients over the phone and in-person
  • Must possess exceptional customer service skills

Minimum Requirements

  • Bachelor's degree, preferred but not required
  • Ability to maintain current client relationships as well as build new partnerships
  • No direct sales experience necessary; we will train the right candidate!
  • Must be able to work independently, be self-motivated, and goal driven


  • Base salary, plus bonus and commission incentives
  • Insurance Coverage
  • 401(k) with company match.
  • Paid Time Off (PTO)

Location: Burnsville, Rochester and Duluth 

Status: Full-Time

Education: Diploma

Apply Today

After more than 30 years, Coordinated Business Systems has become a leading Information Management Company and provides local Minnesota and western Wisconsin companies with Total Office Services, including managed network services, managed print services and electronic document management. We offer a competitive compensation program with base salary plus commissions and bonuses based on sales and residual income.

We're always looking for driven people to join our team! If you have a passion to work with people, reach goals, work independently, and possess high energy and a drive for success, then CBS may be the right place for you!

Apply Today


The Service Desk Manager is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other departments at Coordinated, and helping to ensure that the service desk is constantly developing and improving.

Primary Duties and Responsibilities

  • The ability to build a cohesive team and to manage people effectively. This includes the ability to coach and develop the team.
  • A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team.
  • Conducting and sharing results from service and operation performance reviews.
  • Ability to balance and plan the short-term actions of the team.
  • Knowledge and understanding of all relevant industry standards.
  • Knowledge and understanding of best practices for service management.
  • Strong communication skills, including the ability to be influential and persuasive with clients.
  • Ability to market and promote the service desk and to advocate for necessary resources, support, and appreciation for the service desk.
  • Ability to think critically about systems and to make adjustments consistently as needed.
  • The ability to manage time effectively while setting the tone of the team through modeling and leadership.


  • 2-year degree or equivalent experience in Business, Management, Engineering Technology
  • Minimum 5+ years’ experience in IT Customer Service
  • 2-5 years’ experience managing technical staff
  • Experience and familiarity of the Managed Services industry is a plus
  • Knowledge of application architecture and technical infrastructure of information systems.
  • Familiarity with Cloud environments

Management Responsibilities

This position will be directly responsible for Service Desk team which includes network technicians, telecom technicians and dispatch. Responsibilities include recruiting, interviewing, hiring, training, developing and technically supporting team members; planning, assigning, and directing work; addressing complaints and resolving problems within the team or with clients; the daily operation and evolution of internal technology infrastructure and applications.

About Our Company

Our mission is to make IT, Security, and Compliance easily available and affordable for local small and mid-sized businesses. Our IT services are engineered to mitigate security and compliance risk, reduce IT expenditures, and improve operating efficiencies.

Our company is in the business of providing first class customer service to our clients. Our managed services program offers a complete line of hosted, managed and cloud-based services designed to provide affordable and proactive support while meeting the regulatory requirements required of our clients. Our services are designed to simplify IT management, help meet compliance requirements, reduce costs, streamline systems management and align IT strategy to match our client's business objectives.

We're seeking a talented, motivated and driven individual to help grow our team. If you're looking for a challenging and rewarding growth focused career than this position is for you!

Coordinated Business Systems Inc. is an Equal Opportunity Employer, providing employment opportunities for all persons without discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, marital status, citizenship or any other characteristic protected by U.S. law. Coordinated Business Systems Inc. makes reasonable accommodations for qualified persons with disabilities.


Apply Today





Why Coordinated?

What sets Coordinated Business Systems apart from the average business equipment provider?

Coordinated is the single source for virtually every aspect of office technology and information management in Minneapolis, St. Paul and beyond. From business hardware such as multifunction printers and business phone systems to workflow software and solutions to managed services, Coordinated Business Systems is the only partner you need to keep your office technology environment running smoothly.


A Company Culture That Puts The Customer First, Always

When you call on Coordinated, your phone call is answered in one ring, and you speak directly to a live individual. Coordinated has one service employee for every 70 customers, one of the industry’s lowest ratios. In fact, our average service call is completed in less than 75 minutes. Plus, with network monitoring, service requests on your copiers, equipment, and IT network can be handled remotely, further improving the speed of resolution.

Every Coordinated office is staffed with vibrant, goal-oriented individuals that love coming to work each day. As a result, our customers experience quick, results-oriented and personalized attention.


Mission Statement

The Coordinated Business Systems team is committed to your growth and success. Minnesota owned and operated, we provide the capabilities to manage the flow of information with innovative document management technology and professional support.

We Commit To:

  • Practicing business ethics with professionalism and integrity
  • Listening to customers, understanding their needs, and providing solutions
  • Providing employees with personal development and opportunities for career growth in a positive, stable environment
  • Maintaining long-term partnerships with quality vendors
  • Exploring and embracing new technologies
  • Being an active community member, with a focus on youth development


Code of Ethics & Business Conduct

We believe in demonstrating transparency with our customers, and that is why we put our business code of ethics right here on the website. That way, you, the customer, can see the standard we hold our employees to and will know what you can expect when you interact with anyone from the Coordinated Business Systems team.


It is the policy of our company to provide you with clearly communicated expectations relating to Business Ethics and Professional Conduct. As an employee of Coordinated, we expect the highest degree of professionalism, as well as a focus on the needs and best interests of our customers. “Customers First. Always!”


We are proud to be a technology-focused service organization focused on solving complex business problems that enable our customers to improve their efficiency, productivity, and bottom line. We do not take this responsibility lightly. As an employee of Coordinated, you should always ask yourself if your conduct, decision making, and presence is in line with our governing principle: “Customers First. Always!”

Individual Respect

Coordinated is all about the people. As an employee of Coordinated, you are expected to treat your fellow employees, customers, prospects, and vendors with the utmost respect. We will not tolerate harassing behavior, and Coordinated will always be a place where people are free to be themselves. Part of that respect includes being on time, respecting people’s spaces and making sure that decisions and actions are in the best interest of all involved. “Customers First. Always!”

Free To Communicate

As an employee of Coordinated, we want to hear what you think. Communicate with your peers, managers and company executives. The best ideas haven’t been thought of yet; don’t hold yours back. “Customers First. Always!”

From The Top

From ownership, from our executives, and from our management team; Customers, Company, Self is the approach. Business ethics and integrity take precedence over profit. Our mission statement clearly communicates our commitment to “Practicing Business Ethics with Professionalism and Integrity.” “Customers First. Always!”

How We Compete

Coordinated takes great pride in being a fierce competitor; we do so without “slinging mud” or bad mouthing our competitors. We focus on the strength of our company, our people and our infrastructure. There is no need to stoop to a low level, ever. “Customers First. Always!”

Accountability And Responsibility

You represent Coordinated. Common courtesy, professional behavior and a commitment to our mission and vision are required. Ultimately we as individuals are accountable for our own actions. We take this code of conduct seriously and expect you to adhere to it. If you believe that our code of ethics has been broken, it is your responsibility to report it. We will always take pride in our honesty; so will you. “Customers First. Always!”




Benefits Information

At Coordinated Business Systems, each team member is encouraged to share their insights and ideas. Everyone is provided the opportunity to make decisions and have a positive impact on customers and their peers.

Extensive training is provided, so employees have an in-depth understanding of the office technology industry, our company, our vendors and our branded managed services programs. This training provides the necessary skills to position each team member for success.

Plus, promotions and earning potential are based on performance, not tenure.

Coordinated is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class.


Employee Benefits

At Coordinated, our “Take Care and Be Fair” attitude extends to our valued employees. We provide a comprehensive benefits package designed to enhance our competitive compensation program. All employees who work at least 30 hours per week are eligible for the following:



  • Medical Insurance (PPO Plan & an HSA Option)
  • Dental Insurance
  • Long-Term Disability Coverage
  • Life Insurance
  • 401(k) Plan with Match
  • Paid Vacation Time
  • Paid Personal Time

Bonuses & Incentives

  • Employee Recognition
  • Employee Referral Bonuses
  • Sports Tickets

Sales Consultant Benefits

  • Trip Incentives
  • Bonuses
  • Achievement Recognition





Learn More