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Job Openings

Job Description

This is a full-time opportunity where candidates are responsible for the daily analysis, design, and implementation of a variety of networking and technology initiatives for our clients. Typical daily responsibilities for this position will include; managing and maintaining Microsoft Windows Server and Windows desktop environments, managing on-premise and cloud-based Office365 Microsoft Exchange, SharePoint, and MS SQL Servers. Setup/configuration of server/storage virtualization deployments. A successful candidate for this position will be able to demonstrate excellent networking and technical skills, proficiency with the design, implementation, and support of Microsoft solutions, and exhibit strong project management and communication skills. This position will require the applicant to possess, attain & maintain industry-relevant certifications. A certification roadmap will be created post-hiring with a mutually agreeable timeline. The applicant will also partake as an active member on our IT Steering Committee. This will require time and effort devoted to the successful launch of new services and the completion of internal IT projects. Applicants must effectively communicate and interact with clients on a daily basis. They will routinely convey the status of projects both to the client and the Management Team through our PSA software, documentation and voice/email communications. Applicants will regularly communicate with third-party vendors to expedite problem resolution for software and hardware issues.


  • Act as a technical escalation point and take lead on sensitive client issues that require immediate escalation and attention.
  • Assist with day-to-day operations of service department thru interactive daily communications with all company team members.
  • Design, implement and recommend technology solutions including directory, messaging, database, systems management, LOB, server virtualization, network storage and security to clients
  • Create recurring revenue as an engagement manager by providing high-quality technical solutions and exemplary customer service (including strong verbal and written communications and follow-up skills)
  • Assist sales team in identifying and closing opportunities through customer discovery meetings and presentations.
  • Provide skilled independent help-desk capabilities by phone, remote or face-to-face with our clients.
  • Ability to independently debug complex problems.
  • Independently install and upgrade server, desktop and networking software and hardware as needed.
  • Maintain detailed awareness and understanding regarding current software and technical procedures.
  • Ability to independently perform complex network functions.
  • Input and manage tickets and daily time entry through our PSA Professional Services Automation) system.
  • Interface with third-party vendors to assist with problem resolution.
  • Support clients with our Remote Monitoring and Management solution.
  • Adhere to all company internal policies and procedures.
  • Work the required hours to complete assigned tasks.

Education/Experience/Skills Requirements

  • Bachelor's Degree in Computer Science or a related field from an accredited university
  • 10-15 years of technical experience with increasing responsibility
  • Microsoft Exchange and Active Directory design, implementation and administration skills are required
  • Backup & Disaster Recovery planning and implementation skills are required
  • Strong background in networking (Firewalls, Cisco routers/switches, network protocols, VPN. . .) is required
  • Network storage (SAN, NAS, Backup) experience required
  • HyperV/VMware/XenServer Server Virtualization experience a plus
  • Scripting, Powershell, and coding skills are a plus
    • Senior Level Industry Certifications
    • Microsoft
    • VMware
    • Cisco
  • Experience working in an outsourced IT consulting environment is a plus
  • Must have excellent organizational and project management skills
  • Must have strong written and verbal communication skills
  • Must be adaptable and capable of learning new software quickly.
  • Must have reliable transportation and clean driving record


This is a salary based position that includes service efficiency, productivity and sales commission incentives. We also offer our full-time employees a comprehensive benefits package including medical, dental, certification training programs, paid vacations and holidays, a company cell phone and notebook computer for business use.

We are an Equal Opportunity Employer

About Our Company

Our mission is to make IT, Security, and Compliance easily available and affordable for local small and mid-sized businesses. Our IT services are engineered to mitigate security and compliance risk, reduce IT expenditures, and improve operating efficiencies.

Our company is in the business of providing first-class customer service to our clients. Our service programs offer a complete line of managed services designed to provide affordable and proactive support. Our managed services program offers a complete line of hosted, managed and cloud-based services designed to provide affordable and proactive support while meeting the regulatory requirements required of our clients. Our services are designed to simplify IT management, help meet compliance requirements, reduce costs, streamline systems management and align IT strategy to match our client's business objectives.

We're seeking a talented, motivated and driven individual to help grow our team. If you're looking for a challenging and rewarding growth-focused career than this position is for you!

Coordinated Business Systems Inc. is an Equal Opportunity Employer, providing employment opportunities for all persons without discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, marital status, citizenship or any other characteristic protected by U.S. law. Coordinated Business Systems Inc. makes reasonable accommodations for qualified persons with disabilities.

Apply Today

After more than 30 years, Coordinated Business Systems has become a leading Information Management Company and provides local Minnesota and western Wisconsin companies with Total Office Services, including managed network services, managed print services and electronic document management. We offer a competitive compensation program with base salary plus commissions and bonuses based on sales and residual income.

We're looking for driven people to join our sales department! If you have a passion to work with people, reach goals, work independently, and possess high energy and a drive for success, then CBS may be the right place for you!


Position Responsibilities

  • Manage client base and generate sales in assigned territory
  • Understand customer's needs and how our products can meet those needs
  • Present products to clients over the phone and in-person
  • Must possess exceptional customer service skills

Minimum Requirements

  • Bachelor's degree, preferred but not required
  • Ability to maintain current client relationships as well as build new partnerships
  • No direct sales experience necessary; we will train the right candidate!
  • Must be able to work independently, be self-motivated, and goal driven


  • Base salary, plus bonus and commission incentives
  • Insurance Coverage
  • 401(k) with company match.
  • Paid Time Off (PTO)

Location: Burnsville, Rochester and Duluth 

Status: Full-Time

Education: Diploma

Apply Today

After more than 30 years, Coordinated Business Systems has become a leading Information Management Company and provides local Minnesota and western Wisconsin companies with Total Office Services, including managed network services, managed print services and electronic document management. We offer a competitive compensation program with base salary plus commissions and bonuses based on sales and residual income.

We're always looking for driven people to join our team! If you have a passion to work with people, reach goals, work independently, and possess high energy and a drive for success, then CBS may be the right place for you!

Apply Today





Why Coordinated?

What sets Coordinated Business Systems apart from the average business equipment provider?

Coordinated is the single source for virtually every aspect of office technology and information management in Minneapolis, St. Paul and beyond. From business hardware such as multifunction printers and business phone systems to workflow software and solutions to managed services, Coordinated Business Systems is the only partner you need to keep your office technology environment running smoothly.


A Company Culture That Puts The Customer First, Always

When you call on Coordinated, your phone call is answered in one ring, and you speak directly to a live individual. Coordinated has one service employee for every 70 customers, one of the industry’s lowest ratios. In fact, our average service call is completed in less than 75 minutes. Plus, with network monitoring, service requests on your copiers, equipment, and IT network can be handled remotely, further improving the speed of resolution.

Every Coordinated office is staffed with vibrant, goal-oriented individuals that love coming to work each day. As a result, our customers experience quick, results-oriented and personalized attention.


Mission Statement

The Coordinated Business Systems team is committed to your growth and success. Minnesota owned and operated, we provide the capabilities to manage the flow of information with innovative document management technology and professional support.

We Commit To:

  • Practicing business ethics with professionalism and integrity
  • Listening to customers, understanding their needs, and providing solutions
  • Providing employees with personal development and opportunities for career growth in a positive, stable environment
  • Maintaining long-term partnerships with quality vendors
  • Exploring and embracing new technologies
  • Being an active community member, with a focus on youth development


Code of Ethics & Business Conduct

We believe in demonstrating transparency with our customers, and that is why we put our business code of ethics right here on the website. That way, you, the customer, can see the standard we hold our employees to and will know what you can expect when you interact with anyone from the Coordinated Business Systems team.


It is the policy of our company to provide you with clearly communicated expectations relating to Business Ethics and Professional Conduct. As an employee of Coordinated, we expect the highest degree of professionalism, as well as a focus on the needs and best interests of our customers. “Customers First. Always!”


We are proud to be a technology-focused service organization focused on solving complex business problems that enable our customers to improve their efficiency, productivity, and bottom line. We do not take this responsibility lightly. As an employee of Coordinated, you should always ask yourself if your conduct, decision making, and presence is in line with our governing principle: “Customers First. Always!”

Individual Respect

Coordinated is all about the people. As an employee of Coordinated, you are expected to treat your fellow employees, customers, prospects, and vendors with the utmost respect. We will not tolerate harassing behavior, and Coordinated will always be a place where people are free to be themselves. Part of that respect includes being on time, respecting people’s spaces and making sure that decisions and actions are in the best interest of all involved. “Customers First. Always!”

Free To Communicate

As an employee of Coordinated, we want to hear what you think. Communicate with your peers, managers and company executives. The best ideas haven’t been thought of yet; don’t hold yours back. “Customers First. Always!”

From The Top

From ownership, from our executives, and from our management team; Customers, Company, Self is the approach. Business ethics and integrity take precedence over profit. Our mission statement clearly communicates our commitment to “Practicing Business Ethics with Professionalism and Integrity.” “Customers First. Always!”

How We Compete

Coordinated takes great pride in being a fierce competitor; we do so without “slinging mud” or bad mouthing our competitors. We focus on the strength of our company, our people and our infrastructure. There is no need to stoop to a low level, ever. “Customers First. Always!”

Accountability And Responsibility

You represent Coordinated. Common courtesy, professional behavior and a commitment to our mission and vision are required. Ultimately we as individuals are accountable for our own actions. We take this code of conduct seriously and expect you to adhere to it. If you believe that our code of ethics has been broken, it is your responsibility to report it. We will always take pride in our honesty; so will you. “Customers First. Always!”




Benefits Information

At Coordinated Business Systems, each team member is encouraged to share their insights and ideas. Everyone is provided the opportunity to make decisions and have a positive impact on customers and their peers.

Extensive training is provided, so employees have an in-depth understanding of the office technology industry, our company, our vendors and our branded managed services programs. This training provides the necessary skills to position each team member for success.

Plus, promotions and earning potential are based on performance, not tenure.

Coordinated is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class.


Employee Benefits

At Coordinated, our “Take Care and Be Fair” attitude extends to our valued employees. We provide a comprehensive benefits package designed to enhance our competitive compensation program. All employees who work at least 30 hours per week are eligible for the following:



  • Medical Insurance (PPO Plan & an HSA Option)
  • Dental Insurance
  • Long-Term Disability Coverage
  • Life Insurance
  • 401(k) Plan with Match
  • Paid Vacation Time
  • Paid Personal Time

Bonuses & Incentives

  • Employee Recognition
  • Employee Referral Bonuses
  • Sports Tickets

Sales Consultant Benefits

  • Trip Incentives
  • Bonuses
  • Achievement Recognition





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