Why We Are Laser-Focused on Copier Uptime
by Kirk Studebaker // President on Mar 29, 2018 3:29:52 PM
Everything we do in both our sales process and our service, repair, and maintenance service is designed to maximize the time your copiers and printers are working. This point is so elementary that it's often overlooked: when your office equipment doesn't work like it should, your offi …
How to Fix the Paper Curl Problem
by Mitch Kehrer, Senior Low-Volume Technician // Copier and Print Services on Mar 28, 2018 8:29:00 AM
I don't know if paper curl while printing is horrid, but it IS annoying. I know our customers ask us about this frequently – how do I stop my paper from curling?!?!?! If you're frustrated with paper curl and your prints look a little bit like the photo here, you've stopped by the righ …
When You're Buying a Copier, Ignore the Copier
by Kirk Studebaker // President on Mar 27, 2018 10:51:07 AM
Here's a tip when buying a copier – ignore the equipment, focus on the partner. OK. That's slightly overstating the importance of the actual equipment you buy. Of course you need to buy or lease the right copier/printer for your office. That said, you're more likely to end up with the …
Information Security Isn't Only About Your Network - 4 Common Physical Security Risks (and How to Prevent Them)
by Dan Stoy, Solutions Specialist // Managed Network Services on Mar 22, 2018 4:06:07 PM
Viruses and cybercriminals are real security threats. Those threats are familiar and a focal point for many managed network providers. I'm here to tell you that securing your digital information doesn't end with software and your networks. They aren’t the only threats to your business …
Never Waste Hours Looking for a Paper Document Again – And 6 Other Ways Document Management Saves Time
by Jeff Osgar, Solutions Specialist // Document Management on Mar 20, 2018 9:40:00 AM
“I love it when I can’t find a document I am looking for,” said NO ONE ever! That’s because searching for paper files is time consuming. And sometimes, after countless hours of searching, you don't even find what you’re looking for. Despite the hassles that come hand in hand with a tr …
You're Wasting Time: 4 Business Functions to Stop Doing Yourself
by Kirk Studebaker // President on Mar 14, 2018 10:48:16 AM
You don't have to do it all yourself. We live in a world with knowledge – and experts – about every topic under the sun literally at our fingertips. We also live in a world full of service businesses. Don't want to mow your lawn? Schedule lawn service. Don't want to fix that leaky fau …
7 Questions You Need to Ask Your Next Managed Print Services Partner
by Kirk Studebaker // President on Mar 7, 2018 10:13:04 AM
Businesses continue to have the wrong idea about copier dealers. They think we just want to sell a “box” and move on to the next customer. (“Box” is insider jargon for whatever device we're focused on selling or leasing.) While I'm sure that continues to be the case for some dealers, …