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Do You Know What to Do When Your Server Crashes? [Infographic]

Many non-IT office workers sort of just assume that the technology they rely on is just going to work. Often it does. But that takes a lot of work by information technology professionals to keep the network stable and secure, perform reliable backups, plan for the future, etc. However, as we are all too aware, technology doesn’t always work flawlessly -- even when we do everything perfectly. Again, many non-IT professionals think that a server failure can be quickly fixed. The reality doesn’t always match that expectation.
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Recovering From Network Downtime -- RPO and RTO, Two Acronyms to Know

At some point, nearly every business will experience a network interruption. Whether caused by a natural disaster, hacker, or human error without a plan already in place, recovery will take longer than it should. Do you know what to do if the systems you run your business on suddenly become unavailable? The first step is to list all of your systems -- hardware and software, services, and vendors. This list, obviously, needs to accessible should your system crash. Having a hard copy and/or a copy backed up in the cloud is a very, very good idea. Then you need to prioritize what systems need to be online quickly to minimize losses.
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Excuses We Hear About Failing to Plan for Business Continuity

I originally had “disaster recovery” instead of “business continuity” in the title of this post.  Then I remembered that while disaster recovery is important, it's almost like white noise to many SMB leaders.  It's easy to think “The chances of a disaster affecting my business are minimal.” (Tell that to the poor folks in the Carolinas.) However, disaster recovery isn't only about getting your business fully operational after a disaster (a disaster defined as any event – man-made or natural – that disrupts normal business operations). Equally important in disaster recover efforts is the planning to ensure the business remains operational in the event of a disruption – the business continuity aspect of disaster recovery.
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Is Your Office Prepared? 16 Questions to Ask Yourself About Disaster Recovery

Before getting into this post, let's quickly talk about disaster recovery.  Most people see the word “disaster” and think of hurricanes, fire, flood, tornadoes, volcanoes, or other natural disasters. Of course, those can and do cause business disruption. However, what disaster recovery is really about is ANY event that disrupts your business operations – many of them caused by simple human error. Sure, your office could catch on fire or you could be flooded and see your business documents float away. More likely is a server crash that knocks out your network for an hour (or a day or a week). Or someone opens a phishing email, letting in a ransomware virus, and your office loses access to its data. The key question to focus on in disaster recovery is this – how long can you afford to have your operations disrupted?
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Do You Understand the Cost of Network Downtime?

When your network goes down, your business stops.  You can't email your customers. Your customers can't email you. If you run your website on your own servers and sell online, you are no longer selling anything. Everyone in the office can't connect to the data and documents they need to work. There are costs to any business when their network goes down. Costs will vary on size of the business and industry, length and timing of the outage, employees affected, etc. The following is a quick overview of the most likely reasons for downtime and how much it can cost.
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How Much Will a Data Breach Cost You? It Depends

We've written about security quite a bit – and our open house last month was focused on security topics. As we bring more managed network services to you, we'll continue to focus on security issues – risk, cost, tips, etc. Most business leaders we talk to understand, at least generally, that cybercriminals are on the prowl and the they could be at risk. Even in our personal lives, it's hard to block out the numerous TV and online ads we see daily. But they – you – have a business to run and you're often focused on two things: What's it going to cost? What's it going to cost me if I don't do it?
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Under the Water: 7 Hidden Impacts of a Data Breach and How They Can Hurt Your Business

When you think of business downtime or a data breach, I'm sure you've thought of the direct financial costs.  If you've been successfully cyberattacked, you have to notify customers, figure out what went wrong, pay for any broken regulations, attorney fees (in the case of litigation), and the cost to improve your security infrastructure so it doesn't happen again. Unfortunately, that's only half – or even less – of the impact on your business. The costs I mentioned aren't much fun to incur, but they can mostly be addressed with the stroke of a pen in your checkbook. What you really need to think about is the long-term consequences of a data breach or other cyber incident. These seven hidden, or at least less visible, costs can but a brake on your business growth for years after an incident:
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Stop Losing Documents - What You Need to Know About Data Backup

Have you ever lost a document you were working on? We all have at some point. The ramifications can range from annoying (on a personal level because you have to recreate the document) to devastating (on an office-wide level if you lose your business-critical documents). Backing up company data is one of the basic responsibilities of every IT department for every business in the world. Backing up data is also one of the most overlooked and accident-prone IT processes across businesses. What would happen to your office if you couldn’t access your documents ever again? Here are six simple reasons you should ensure you back up your data – and four reasons to consider outsourcing it.
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