In the ever-changing world of technology, it is crucial that your company has a solid grasp on some of the most common IT problems that can happen. Businesses cannot afford to be in the dark concerning any issues that could arise when using technology.
As a result, it is essential that you take the necessary steps to prevent problems down the road. This post will cover 5 of the most common IT problems that businesses face when dealing with technology as well as some preventative tips.
Hardware & Software Issues
Many businesses run into problems with the lifespan of the technology that they use. A common mistake that is often made is to assume the lifespan of a PC is four to six years. Though it is completely plausible that your PC will run for that long, it is very likely it will need repairs-repairs that cost more than a new system. On top of this bad news, worse, older, and obsolete hardware is "...less efficient, increases downtime likelihood, feeds staff and customer frustration, endangers sales, and threatens other lost opportunities." (x)
Below are four things that you can do to avoid these problems:
- Retire equipment at proper life cycles
- Standardize hardware components
- Standardize software applications
- Work closely with IT consultants
Insufficient Power Protection
A single power outage, surge, or spike can damage expensive electronic components and result in critical data loss. This can prove costly for your business and necessary steps should be taken in order to ensure sufficient power protection. You should install back-up battery devices (with built-in surge suppression) and ensure that a technology professional checks their efficiency on a regular basis. Back-up battery devices should be purchased from trusted vendors and replaced when necessary. IT managed services can be deeply beneficial when determining whether your back-up battery devices need to be replaced.
The Business Software Alliance estimates that 22 percent of all North American software is unlicensed. Many organizations do not realize that they are pirating illegal or unlicensed software and it can result in dire consequences (Over $81 million in settlements have been collected over unlicensed software). You can avoid these consequences by accepting the fact that there is no place for shortcuts when running a legitimate business-everything needs to be properly licensed.
Poor Back-up Strategies
When poor back-up strategies are employed, sometimes the critical data lost can be unrecoverable. It is estimated that after critical data loss, a business' likelihood of failure skyrockets to 90% within two years of data being lost. Fortunately, there are preventative steps that you can take to ensure this does not happen.
- Work with proficient IT managed services
- Test back-up sets to make sure that information can be recovered in its entirety
Perhaps the most important aspect of information technology is maintaining a good relationship with a trusted IT managed services provider. All of the above technical problems can be prevented with one simple step: choosing a technical support team with care. You have to ensure that the technology professionals working for your business are legitimate and skilled in their field.
It is important to remember that although someone may appear as "computer savvy" to the average computer user, you need to make sure that technology professionals are able to protect your company from these common problems.