Tips on Creating an Effective Helpdesk
by Kirk Studebaker // President on Mar 5, 2020 1:33:07 PM
An effective helpdesk can be critical in strengthening your overall managed IT strategy. Resolving your clients’ complex tech issues efficiently and keeping customers happy are the key components of creating a strong and effective helpdesk. According to a recent survey by PR Newswire, …
What functions you should expect from your copier in 2020
by Kirk Studebaker // President on Feb 25, 2020 4:00:00 PM
As the digital world and technology continue to expand, many people believe that copiers and printers are now dispensable pieces of equipment. What these people fail to see is that there are still plenty of times when businesses need physical copies of documents. Meetings, presentatio …
Top Network Monitoring Apps for 2020
by Kirk Studebaker // President on Feb 19, 2020 9:00:00 AM
You may have already thought about incorporating some form of network monitoring for your company. The stress of security breaches and network downtime can be overwhelming for any business owner and an obstacle to the growth of your company.
How does PC to phone implementation work
by Kirk Studebaker // President on Feb 12, 2020 11:00:49 AM
As your business grows and develops, you might find it necessary to upgrade your outdated telephony system and move onto a more streamlined digital PC to phone implementation system. PC to phone implementation works off of your internet connection as opposed to analog signals and is a …
The Difference Between a Managed IT Partner and Provider
by Kirk Studebaker // President on Feb 3, 2020 11:19:00 AM
As a business owner, you may be thinking of ways to improve your company’s IT structure. Perhaps your in-house IT team is overworked, or simply not equipped to deal with the constant issues that your business presents them with. Considering the many available options, IT solutions can …
What to do if your IT team is burned out from fixing printers
by Kirk Studebaker // President on Jan 28, 2020 12:00:00 PM
Common among many teams, employee burnout is never good news for a manager or business owner. While not easy to fix after it’s occurred, burnout can be easily prevented by careful management.
Start your year with a detailed network security audit
by Kirk Studebaker // President on Jan 20, 2020 4:00:00 PM
Did you know, in 2018 alone, there were 27 million personal data records exposed. As companies become increasingly reliant on technology, it’s more important than ever to make sure that your networks are adequately protected against security breaches and cyberattacks.
When should you replace your copier equipment?
by Kirk Studebaker // President on Jan 16, 2020 3:30:13 PM
How many times a day do you and your employees use the copiers at your office? Between handouts, brochures, forms, and contracts, it might be the most frequently used machine in the office. If your copier isn't working as it should, it could ruin a previously efficient workflow, causi …
CEOs, Do You Have Keys to Your Own Network?
by Kirk Studebaker // President on Jan 10, 2020 8:15:44 AM
With the mountain of responsibilities in front of modern CEOs along with the lack of time that many have, it's no wonder lower priority initiatives take a backseat or get outsourced. But are you overlooking some critical aspects of your business that keep it running and secure? Can yo …