Tips on Creating an Effective Helpdesk
by Kirk Studebaker // President on Mar 5, 2020 1:33:07 PM
An effective helpdesk can be critical in strengthening your overall managed IT strategy. Resolving your clients’ complex tech issues efficiently and keeping customers happy are the key components of creating a strong and effective helpdesk. According to a recent survey by PR Newswire, …
What functions you should expect from your copier in 2020
by Kirk Studebaker // President on Feb 25, 2020 4:00:00 PM
As the digital world and technology continue to expand, many people believe that copiers and printers are now dispensable pieces of equipment. What these people fail to see is that there are still plenty of times when businesses need physical copies of documents. Meetings, presentatio …
Top Network Monitoring Apps for 2020
by Kirk Studebaker // President on Feb 19, 2020 9:00:00 AM
You may have already thought about incorporating some form of network monitoring for your company. The stress of security breaches and network downtime can be overwhelming for any business owner and an obstacle to the growth of your company.
How does PC to phone implementation work
by Kirk Studebaker // President on Feb 12, 2020 11:00:49 AM
As your business grows and develops, you might find it necessary to upgrade your outdated telephony system and move onto a more streamlined digital PC to phone implementation system. PC to phone implementation works off of your internet connection as opposed to analog signals and is a …
The Difference Between a Managed IT Partner and Provider
by Kirk Studebaker // President on Feb 3, 2020 11:19:00 AM
As a business owner, you may be thinking of ways to improve your company’s IT structure. Perhaps your in-house IT team is overworked, or simply not equipped to deal with the constant issues that your business presents them with. Considering the many available options, IT solutions can …
What to do if your IT team is burned out from fixing printers
by Kirk Studebaker // President on Jan 28, 2020 12:00:00 PM
Common among many teams, employee burnout is never good news for a manager or business owner. While not easy to fix after it’s occurred, burnout can be easily prevented by careful management.
How your Small Business can Leverage Managed IT
by Kirk Studebaker // President on Oct 24, 2019 8:30:44 AM
Most businesses in the modern age rely heavily on technology and the internet. Fields of expertise vary, some professionals with a small or new business perhaps don’t have adequate knowledge of IT themselves, and are unable to manage every situation that may arise.