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Tips on Creating an Effective Helpdesk

on Mar 5, 2020 1:33:07 PM By | Kirk Studebaker // VP of Sales | 0 Comments | Managed IT
An effective helpdesk can be critical in strengthening your overall managed IT strategy. Resolving your clients’ complex tech issues efficiently and keeping customers happy are the key components of creating a strong and effective helpdesk. According to a recent survey by PR Newswire, the average worker wastes 22 minutes a day on tech glitches. 
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What functions you should expect from your copier in 2020

on Feb 25, 2020 4:00:00 PM By | Kirk Studebaker // VP of Sales | 0 Comments | Printers and Copiers Managed IT
As the digital world and technology continue to expand, many people believe that copiers and printers are now dispensable pieces of equipment. What these people fail to see is that there are still plenty of times when businesses need physical copies of documents. Meetings, presentations, contracts, and legal paperwork exemplify the necessity to print or make copies. 
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Top Network Monitoring Apps for 2020

on Feb 19, 2020 9:00:00 AM By | Kirk Studebaker // VP of Sales | 0 Comments | Managed IT
You may have already thought about incorporating some form of network monitoring for your company. The stress of security breaches and network downtime can be overwhelming for any business owner and an obstacle to the growth of your company.
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How does PC to phone implementation work

on Feb 12, 2020 11:00:49 AM By | Kirk Studebaker // VP of Sales | 0 Comments | Managed IT
As your business grows and develops, you might find it necessary to upgrade your outdated telephony system and move onto a more streamlined digital PC to phone implementation system. PC to phone implementation works off of your internet connection as opposed to analog signals and is a great option to keep your network flexible and adaptable to your business’ changing needs. 
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The Difference Between a Managed IT Partner and Provider

on Feb 3, 2020 11:19:00 AM By | Kirk Studebaker // VP of Sales | 0 Comments | Printers and Copiers Managed IT
As a business owner, you may be thinking of ways to improve your company’s IT structure. Perhaps your in-house IT team is overworked, or simply not equipped to deal with the constant issues that your business presents them with. Considering the many available options, IT solutions can seem complex, and you may not be sure whether to choose a managed IT partner or a managed IT provider.
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What to do if your IT team is burned out from fixing printers

on Jan 28, 2020 12:00:00 PM By | Kirk Studebaker // VP of Sales | 0 Comments | Printers and Copiers Managed IT
Common among many teams, employee burnout is never good news for a manager or business owner. While not easy to fix after it’s occurred, burnout can be easily prevented by careful management.
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Start your year with a detailed network security audit

on Jan 20, 2020 4:00:00 PM By | Kirk Studebaker // VP of Sales | 0 Comments | Security IT & Network Services Management
Did you know, in 2018 alone, there were 27 million personal data records exposed. As companies become increasingly reliant on technology, it’s more important than ever to make sure that your networks are adequately protected against security breaches and cyberattacks.
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When should you replace your copier equipment?

on Jan 16, 2020 3:30:13 PM By | Kirk Studebaker // VP of Sales | 0 Comments | Printers and Copiers
How many times a day do you and your employees use the copiers at your office? Between handouts, brochures, forms, and contracts, it might be the most frequently used machine in the office. If your copier isn't working as it should, it could ruin a previously efficient workflow, causing unnecessary stress for your employees. The endless repairs and improper functioning can also lead to endless costs for your company.
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CEOs, Do You Have Keys to Your Own Network?

on Jan 10, 2020 8:15:44 AM By | Kirk Studebaker // VP of Sales | 0 Comments | Security IT & Network Services Management
With the mountain of responsibilities in front of modern CEOs along with the lack of time that many have, it's no wonder lower priority initiatives take a backseat or get outsourced. But are you overlooking some critical aspects of your business that keep it running and secure? Can you answer the following question: Who's holding the keys to your network? If you can't answer that confidently then you could have a potential problem on your hands — a big problem. You have heard about cybercrime and threats to your business on the web, but do you have a clear idea of how your network was set up, who holds the keys to your network, and how you can access your network? Keeping in direct contact with your IT department whether internal or external is extremely important. Your team might know who holds the keys to your network, but if you don't know, then who are you going to call? How will you have a potential security threats dealt with if you don't know who to turn to?
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