While ROI for companies will vary, the benefits of document management software are similar – you save time, spend less on physical storage, and can get more done with the same staff (and even realign staff to more productive functions than paper-shuffling).
Free yourself from paper, here are five ways document management helps control costs for business.
One gigabyte of data equals 50,000 to 75,000 pages. That varies of course – high resolution documents could mean 2,000 pages in a GB and small text files or emails could equal 200,000 pages.
One ream of paper is 500 pages, with 10 reams to a case. Think of a GB as equal to 10 to 15 cases of paper.
Now compare that size (and how many filing cabinets you need or off-site storage you'd require) to the phone in your pocket, which probably has at least 16 GBs.
Digital documents save space and decrease storage costs. Consider:
How much do you spend for off-site storage?
How much does it cost to access this information?
What are the freight/transportation costs of physically moving those documents to storage?
How many rooms in your offices contain paper files?
Now think about the labor costs – filing, re-filing, etc.
A report from IDC in 2012 estimates that workers can spend up to 20% of their day filing, searching for, or searching through paper documents.
With document management, you find the document you're looking for in seconds. Keyword searching allows you to quickly find what you're looking for within each document as well.
Think about what faster retrieval means for customer service and how happier customers will be having their questions answered in moments rather than waiting for a return call. Think about the productive time your staff recovers when they can quickly find what they're looking for – less time looking, more time acting and thinking.
Paper documents can be lost. They can also be destroyed or damaged by fire or flood (or from the water used to put out a fire for that matter).
Digital documents are stored in multiple repositories for additional safety and ability to maintain access to documents.
What would happen to your business if its vital records were lost? Could you remain in operation? Could your budget withstand document recovery and restoration costs?
Spend Less on Toner
Printing costs are often the 3rd largest expenditure for a business (after salaries and office space) yet also the least understood. Up to 50% of printed documents aren't even used so you could – literally – be throwing away half of your printing budget.
You might think it's only pennies per page. If the average office worker printers 10,000 pages each year for 3 cents per page, that's like throwing away $150.
Less paper use equates to lower costs on ink/toner and the cost of paper. Using less paper can allow you to decrease the size of your print fleet, which in turn means lower maintenance and equipment costs.
Think of any of your paper-based business processes. How long does it take to the approval process? Automate workflows to automate and speed up those processes. Slower invoice processing can prevent you from taking advantage of early payment discounts.
You can start your paperless journey (or at least less-paper) by using your copiers (they also scan) to convert paper documents to digital. Even if you simply store documents in the cloud (such as with Dropbox or Google Docs), you'll still be able to access them faster than via paper even without more robust DM functionality.