Security is pretty simple here — you get what you pay for. With a managed provider, they take on the day-to-day defense of your network by monitoring your systems and data, 24 hours a day, 7 days a week, 365 days a year. Your IT guy, well…he or she is juggling a number of clients he got by word of mouth, putting out fires one at a time. This means patches can lag – which opens up holes in your network security.
#3. Unlimited technical expertise.
Your IT guy may keep up on certifications, but they can be costly for a one-man band. With a managed IT provider, technical expertise is as close to unlimited as it gets with dedicated teams and specialists for all areas of IT support. If one specialist can’t solve a problem, managed service providers have national networks of technical support to call on while your guy is on hold with Microsoft for a few hours troubleshooting your software issue.
#4. A disaster recovery plan.
So you backup your data on a hard drive, right? Wrong. Hard drives are mechanical devices that will eventually fail, it’s just a matter of when. Not to mention if they are stolen. Backing up is not always enough, especially if your business has mission-critical data (which all small businesses do) that cannot be lost. Is your IT guy really looking at the big picture and equipping your business with a realistic, redundant disaster recovery plan or are you just relying on a hard drive backup from last night?
#5. Robust hardware that can keep pace with rapid changes in technology.
IT hardware is two things: 1) expensive, and 2) obsolete just around the time everyone in your office has gotten used to it. That’s why many managed providers offer hardware as a service (HaaS) in most agreements. With HaaS, hardware is included in the monthly service fee that covers all your IT needs. Hardware is a depreciating asset: why would you really want to own it?
While IT can seem complex, small business owners can still make informed buying decisions from a comprehensive managed service provider like us. These are just the things your IT guy doesn’t want you to know! Give us a call today and find out how we can help your small business.