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“Customer First. Always.” Philosophy Helps Make Coordinated a 2018 Torch Awards for Ethics Finalist

Posted by Jim Oricchio // Founder, CEO, and President | Nov 14, 2018 10:29:30 AM

“Better Business Bureau’s Torch Awards for Ethics celebrate and recognize local companies that demonstrate integrity and a strong commitment to ethics in all that they do.”

Once again, we were honored and humbled to have been a Torch Awards for Ethics finalist. As we strive to uphold our “Customer first. Always.” ethic, it is rewarding to be recognized for our efforts.

Our promise to all of our clients is:

Teamwork, accountability, and communication will continue to be the cornerstones of Coordinated Business Systems.

We’ve written about our approach to our customers before. To understand how we think of all of you, read “When Your Service Partner Has Soul They Care More.”

Each finalist must be nominated and then complete a formal entry.

  • The entries demonstrate each company’s commitment to ethics according to the BBB’s six Principles of TRUST!:

  • Transformation at the Top

  • Reinforce and Build

  • Unite the Team

  • Steer Performance

  • Treasure People

  • Enthusiastically Reinvest

An independent panel of judges then determines finalists and award recipients, who must be in good standing with BBB (BBB Accreditation is not a requirement to compete).

We had a great time at the awards event, held at U.S. Bank Stadium on October 25. Here are a few photos with our team members who attended.

More information about the Torch Award for Ethics can be found here. 


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Topics: Optimizing Your Business, Printers and Copiers, IT & Network Services Management

Written by Jim Oricchio // Founder, CEO, and President

Jim Oricchio of is CEO and President of Coordinated Business Systems, Minnesota’s premier office technology company. He moved from Syracuse, New York to Minnesota in 1975. Shortly thereafter in October 1983, he founded Coordinated Business Systems, headquartered in Burnsville, with his wife Donna. Jim’s two adult children also work at Coordinated and one is a kindergarten schoolteacher. Coordinated Business Systems has 85 employees with branch locations in Red Wing, Rochester, St. Cloud, Duluth, Hudson and the Downtown Minneapolis Skyway.

Jim is a member of the Copier Dealers Association, Legatus and Vistage. His hobbies include Scuba Diving with 4 of his grandsons and cars.

Over the years, Coordinated has been recognized both locally and nationally for its excellence in servicing its customers and for being extensively involved with local community organizations.