About Coordinated

Aligning technology with business since 1983.

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Extraordinary Connections Begin With World-Class Service

At Coordinated Business Systems, we believe business runs best when people, ideas, and technology are all working in harmony. That’s why our promise is simple: We keep business running. From managed IT and print solutions to document management and workflow automation, we deliver reliable systems that empower you and your team to focus on what matters most.


But technology alone isn’t what sets us apart—it’s the connections we create with our clients. 


Every solution, every service call, and every partnership is built around understanding your goals and helping your people succeed. Because at Coordinated, we don’t just connect networks and systems—we build extraordinary connections that power productivity, trust, and long-term success.

The Coordinated Difference: Unleashing the Power of People

At Coordinated, we have a work-hard team culture. Our offices are staffed with vibrant, goal-oriented people who love their work, resulting in personalized, results-driven customer experiences. When you call us, you’ll speak to a real person…not a machine. Your unique needs will be effectively and promptly addressed by the most appropriate team member so you can get back to work faster.
    
Over our 40+ years in business, we have built a motivating work environment that allows our team members to integrate their career and personal goals, with extensive ongoing training, opportunities for advancement, employee recognition, health benefits, and paid time off. 

The result is an inspired team focused on one purpose: Unleashing the power of people.

What Sets Us Apart

Our world-class service is backed by our driving purpose: To unleash the power of people. When you work with us, you’ll see it in everything we do:

  • Customer experience:

    We believe business should feel personal. You’ll always speak to a real person who listens, cares, and follows through.

  • People-focused:

    Our people are what set us apart most. They are well-trained, empowered, and passionate about delivering a seamless customer journey that builds trust and long-term satisfaction.

  • Partnering with you:

    We measure our success by your success. That means solving real problems, not overselling or under-serving.

  • Proven results:

    With a Net Promoter Score (NPS®) above 86 and multiple World Class Service Awards, our commitment to exceptional service isn’t just talk—it’s verified by our clients.

Our Core Values

Our values guide every interaction, every decision, and every solution we deliver:

CBS Core Values  (1)

Why Coordinated?

Why Coordinated round

Our Minnesota-based team is committed to your growth and success. We provide the capabilities to help you run your business smarter, faster, and more efficiently, with innovative document management technology and professional support.

Local

Responsive

Innovative

Green Initiatives

Green Initiatives

We strive to offer the most energy-efficient copier solutions and document imaging products, featuring consumables that have a marginal environmental impact.

Eco-Friendly

Reducing Waste

Community Commitment

Community Involvement

Coordinated is more than a business—we’re a part of the communities we serve.

We contribute to local organizations, sponsor events, and give our employees three days of paid volunteer time each year. From supporting youth mentorship programs to sponsoring the MN United FC Goals for Charity initiative, we’re dedicated to building a stronger future for everyone.

Supportive

Educational

 

 

 

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Rooted in Relationships

We approach every relationship with heart, empathy, and integrity. At the end of the day, technology is what we provide—but people are who we serve.

When you call, we answer. When you need help, we deliver—fast. With an average service response of under an hour, a 20-point maintenance process on every visit, and a proactive approach to problem solving, we ensure your technology never slows you down.