Open Positions

Print Technician Lead

Serivce Technician Supervisor/Technical Team Lead

Coordinated Business Systems is leading the way in providing office technology solutions. As a result of our development and growth we are now leading the way in providing career solutions; jobs that are both exciting and rewarding. We are currently seeking a Service Technician Supervisor to join our team; this position will supervise up to five technicians as well as providing service to our customers.

MAJOR GOALS AND RESPONSIBILITIES:

 Supervision of a team of technicians

  1. First contact for technical assistance of team members
  2. Resolving customer problems encountered by the team
  3. Coach the team in a variety of areas including training, technical issues and customer satisfaction.
  4. Periodic inspection of team members performance
  5. Periodically meet with team members to review performance and areas for improvement
  6. Perform performance reviews for team members
  7. Attend training and relay information to team
  8. May be required to provide territory support during heavy work loads, vacations and man power shortages
  9. Fill in for service manager when necessary
  10. Be involved in management meetings
  11. Lead monthly Technical meeting

 SKILLS REQUIRED:

  1. Ability to deal with upset or demanding customers
  2. Ability to lead a team
  3. Positive attitude
  4. Strong mechanical aptitude
  5. Strong planning and organizational skills
  6. Understanding the basic electronics
  7. Ability to teach others
  8. Ability to listen closely and follow instructions
  9. Desire to help others
  10. Strong communication skills

BENEFITS

  • Base salary, plus bonus and commission incentives
  • Insurance Coverage
  • 401(k) with company match.
  • Paid Time Off (PTO)

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Territory Sales Rep

Location: Burnsville, Rochester, Red Wing, St. Cloud or Hudson, WI

Status: Full-Time

Education: Diploma

After more than 30 years, Coordinated Business Systems has become a leading Information Management Company and provides local Minnesota and western Wisconsin companies with Total Office Services, including managed network services, managed print services and electronic document management. We offer a competitive compensation program with base salary plus commissions and bonuses based on sales and residual income. We're looking for driven people to join our sales department! If you have a passion to work with people, reach goals, work independently, and possess high energy and a drive for success, then CBS may be the right place for you!

POSITION RESPONSIBILITIES

  • Manage client base and generate sales in assigned territory
  • Understand customer's needs and how our products can meet those needs
  • Present products to clients over the phone and in-person
  • Must possess exceptional customer service skills

MINIMUM REQUIREMENTS

  • Bachelor's degree, preferred but not required
  • Ability to maintain current client relationships as well as build new partnerships
  • No direct sales experience necessary; we will train the right candidate!
  • Must be able to work independently, be self-motivated, and goal driven

BENEFITS

  • Base salary, plus bonus and commission incentives
  • Insurance Coverage
  • 401(k) with company match.
  • Paid Time Off (PTO)
Apply Now

Field Service Technician

Coordinated Business Systems is leading the way in providing office technology solutions. As a result of our development and growth we are now leading the way in providing career solutions; jobs that are both exciting and rewarding.

 

Purpose of Job: To develop and maintain good customer relationships while performing quality service calls on equipment located at customers site.

 

Benefits: We offer a full benefits package which includes: Health and Dental Insurance, Life Insurance, Long Term Disability and 401K.

 

Major Duties:

 

  • Efficiently manage established service territory.
  • Exercise good customer service skills.
  • Communicate professionally and effectively, keeping customer informed of machine status.
  • Troubleshoot mechanical and electrical problems for corrective action.
  • Meet service response goals.
  • Meet or exceed productivity goals.
  • Work under little or no supervision.
  • Maintain accurate parts inventory.
  • Maintain a professional and business like appearance.
  • Maintain machine records, work order tickets and any other required records in an accurate and organized manner.

 

 Special Duties:

 

  • Perform special duties as assigned by customer service managers.
  • May be required to travel out of town periodically for training purposes or to assist in other territories.
  • Prepare for career path.

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Driver/Warehouse Associate

After more than 30 years, Coordinated Business Systems has become a leading Information Management Company and provides local Minnesota and western Wisconsin companies with Total Office Services, including managed network services, managed print services and electronic document management. We are currently seeking a Delivery Driver and Warehouse Associate to supplement our growing team!

The Driver/Warehouse Associate will be responsible for the delivery and installation of equipment while representing Coordinated Business Systems in a professional manner to our customers.

Major Duties:

  • Delivering of customer orders
  • Completing basic installation of equipment at customer site
  • Providing basic customer training
  • Performing warehouse duties as needed

 

Qualifications:

  • Valid driver’s license
  • Clean driving record
  • Capable of heavy lifting
  • Superior customer service skills
  • Ability to meet deadlines, set priorities
  • High school diploma or equivalent

 

We offer competitive pay and full benefits (health, dental, 401(k), PTO, etc.). 

Apply Now