BLOGS

Printer Technician
3/24/2015
Location: Burnsville, MN

Status: Full Time

Education: High School or Equivalent

General Summary

Coordinated Business Systems is leading the way in providing office technology solutions. As a result of our development and growth we are now leading the way in providing career solutions; jobs that are both exciting and rewarding.

Purpose of Job: To develop and maintain good customer relationships while performing quality service calls on equipment located at customers site.

Benefits: We offer a full benefits package which includes: Health and Dental Insurance, Life Insurance, Long Term Disability and 401K.

Major Duties:

  • Efficiently manage established service territory.

  • Exercise good customer service skills.

  • Communicate professionally and effectively, keeping customer informed of machine status.

  • Troubleshoot mechanical and electrical problems for corrective action.

  • Meet service response goals.

  • Meet or exceed productivity goals.

  • Work under little or no supervision.

  • Maintain accurate parts inventory.

  • Maintain a professional and business like appearance.

  • Maintain machine records, work order tickets and any other required records in an accurate and organized manner.


 Special Duties:

  • Perform special duties as assigned by customer service managers.

  • May be required to travel out of town periodically for training purposes or to assist in other territories.

  • Prepare for career path.


Relationships:

  • Reports directly to service manager or team leader.

  • Work as a member of a team with all service personnel.

  • No supervisory duties.


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