Location: Burnsville, MN
Status: Full Time
Education: High School or Equivalent
Coordinated Business Systems is leading the way in providing office technology solutions. As a result of our development and growth we are now leading the way in providing career solutions; jobs that are both exciting and rewarding.
Purpose of Job: To develop and maintain good customer relationships while performing quality service calls on equipment located at customers site.
Benefits: We offer a full benefits package which includes: Health and Dental Insurance, Life Insurance, Long Term Disability and 401K.
- Efficiently manage established service territory.
- Exercise good customer service skills.
- Communicate professionally and effectively, keeping customer informed of machine status.
- Troubleshoot mechanical and electrical problems for corrective action.
- Meet service response goals.
- Meet or exceed productivity goals.
- Work under little or no supervision.
- Maintain accurate parts inventory.
- Maintain a professional and business like appearance.
- Maintain machine records, work order tickets and any other required records in an accurate and organized manner.
- Perform special duties as assigned by customer service managers.
- May be required to travel out of town periodically for training purposes or to assist in other territories.
- Prepare for career path.
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- Reports directly to service manager or team leader.
- Work as a member of a team with all service personnel.
- No supervisory duties.