BLOGS


Coordinated Named a 2016 Elite Dealer for the Fourth Year Running

1/6/2017





Coordinated Business Systems is honored to accept ENX Magazine's Elite Dealer award for the fourth year in a row. ENX (Engage 'N EXchange) Magazine is a monthly digital and print trade publication that's been covering the document imaging industry since 1994. Once a year, ENX reviews and selects several companies in seven size categories ranging from less than $5 million in yearly revenue to $200+ million in yearly revenue. These companies are recognized as "elite dealers" for their exemplary work leading the office supply and document imaging industries forward.

In addition to service record, reputation, sales, entrepreneurship, and community involvement, the ENX board considers new specific metrics of business excellence every year when selecting their elite dealers. These special "themes" are what makes the ENX Elite Dealers special and deserving of recognition. This year, the themes included:
  • The ability to monitor, measure, and adjust based on performance and feedback.
  • A focus on customer relationships.
  • A significant knowledge of current office equipment technology.
  • A willingness to experiment with marketing.
  • A commitment to support and give back to its community.
  • A service-first approach.

Coordinated Business Systems was recognized as a 2016 Elite Dealer for the "Customer First, Always" guiding philosophy that informs every aspect of our business management, from customer service to community engagement to technological development. In their digital write-up, ENX also recognized CBS for turning customers in references, proactively promoting the industry with open house events, listening to our employee's ideas, and giving back to our community by raising more than $14,000 for the Light the Night Walk for Leukemia and Lymphoma.

"We congratulate Coordinated Business Systems for their remarkable leadership and for guiding their company on the path of continual success," said Managing Editor of ENX Magazine and ENX The Week in Imaging, Susan Neimes.

Coordinated Business Systems President Jim Oricchio accepted the award, saying in his acceptance statement:

"Coordinated Business Systems is grateful to be recognized as an Elite Dealer for the fourth consecutive time. Our 'Customer First, Always' culture is in a our DNA and guides all our decisions, and actions, and it's the main reason we were honored as an Elite Dealer. In addition, I believe it is the reason for our almost 98% customer retention rate. Our passion to put fulfillment of our commitment to our customer's success first has created a uniquely inspired, high-performing team that makes a positive difference in our local business community."

The Elite Dealer award means a lot to all of us here at Coordinated Business Systems because it means the hard work we do everyday to make sure our customers are getting everything they need is paying off. For us, "Customer First, Always" means we're constantly on the look-out for ways we can improve the experience of our clients. We strive to get to know your needs and then work together with your company personally to find the best possible solutions to those needs. Our personalized, meticulous approach means when you get office supplies from Coordinated, we think of ourselves as one of your minor business partners. We want to see all of our partners do well. This Elite Dealer award means we are good business partners, and that's the best feedback we could hope for. Thank you for your continued business and support; we're proud to serve you!

Coordinated would also like to thank ENX Magazine for their recognition. If you would like to learn more about the office technology and document imaging industry's leading trade publication, you can check out their website and keep up to date with their latest industry news coverage online. And of course, if you're interested in learning more about us, or if you're in the market for a full-service office technology supplier, we have your back as always. We'd be proud to make you one of the 98% of regular customers we serve, so call today!