Help Desk and On-Site Support
Help Desk:
The ProActiveSM help desk offers a central point for your team to get answers to the technical questions they need. Workstation failures, software upgrades, system troubleshooting and even server errors can waste valuable time and create unneeded frustration. With a response time in under 1 hour, let ProActiveSM IT Managed Services team of certified professionals troubleshoot your IT problems with our dedicated help desk solution. Through the Help Desk, our professionals can trouble shoot your problems over the phone or securely logging into your network from our remote location.
On-Site Support:
When on-site or phone response is needed, Coordinated Business Systems is there working with your company. ProActiveSM IT Managed Services responds in as little as four hours and gives your company access to a complete team of certified professionals. Coordinated Business Systems will keep your business productive and flowing smoothly, no matter what it takes.
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